privacy policy

last updated: February 2nd, 2026

we respect your privacy and are committed to protecting your personal information. this privacy policy explains how information is collected, used, and safeguarded when you visit this website or contact us through it.

information we collect

when you use our website or submit a contact form, we may collect:

• first and last name

• email address

• phone number

• information you choose to share about your inquiry or reason for seeking music therapy services

we only collect information that is reasonably necessary to respond to your inquiry and communicate with you.

how we use your information

your information is used to:

• respond to inquiries

• provide information about our services

• communicate regarding potential services or next steps

submitting a contact form does not automatically establish a therapist–client relationship.

how information is stored and protected

information submitted through this website is received via secure systems and may be stored or processed using trusted third-party service providers (such as secure email or form services). reasonable administrative and technical safeguards are used to protect your information.

sharing of information

we do not sell, rent, or trade your personal information. information is only shared when necessary to operate our services or if required by law.

your rights

you have the right to:

• request access to your personal information

• request corrections

• withdraw consent for future communication

you may do so by contacting us using the information below.

contact

if you have questions or concerns about this privacy policy or how your information is handled, please contact us at:
carmen@luminnatemusictherapy.com

terms and conditions

by accessing or using this website, you agree to the following terms and conditions. if you do not agree, please refrain from using the site.

purpose of the website

this website is provided for informational and promotional purposes only. it is intended to share information about music therapy services and allow individuals to make initial contact.

the website does not provide therapy, diagnosis, medical advice, or crisis support.

no therapist–client relationship

using this website, reading its content, or submitting a contact form does not create a therapist–client relationship. a therapeutic relationship is only established after appropriate intake, informed consent, and mutual agreement.

inclusivity and neurodiversity-affirming approach

our services are grounded in a strength-based, relational, and neurodiversity-affirming philosophy. participation in music therapy does not require prior musical knowledge, training, or experience. all forms of engagement with music are welcomed and respected.

use of content

all content on this website (including text, images, and branding) is the property of the business unless otherwise stated and may not be reproduced without permission.

external links

this website may include links to third-party websites or social media platforms. we are not responsible for the content, privacy practices, or policies of those external sites.

limitation of liability

while reasonable efforts are made to ensure the accuracy of information on this website, no guarantees are made that content is complete or up to date. use of this website is at your own discretion.

changes to these terms

these terms and conditions may be updated from time to time. continued use of the website constitutes acceptance of any changes.

website disclaimer

the information provided on this website is for general informational purposes only and is not intended as medical, psychological, or therapeutic advice.

music therapy services are offered only through direct professional engagement following appropriate intake, consent, and assessment processes. accessing this website or submitting a contact form does not establish a therapist–client relationship.

this website is not monitored for emergencies. if you are experiencing a crisis or require immediate support, please contact local emergency services or a crisis support line in your area.

we strive to offer services in a respectful, inclusive, and neurodiversity-affirming manner. engagement with music therapy is individualized, collaborative, and does not require any prior musical experience.